![]() Edit: Disabling updates for WebView solved the issue. I did a quick Google on the version, but Im not finding any news regarding sudden crashing. Reinstalls and app cache clearings have not helped. If the default PDF app is Chrome or MS Edge, Outlook does not freeze. This morning Im having multiple users reporting that their Android Outlook keeps crashing upon opening it. Step 4: In the Registry Editor, select the MSPST32. ![]() Step 3: Next, type Regedit and hit the ENTER key. Step 2: Hold CTRL + Shift keys together, hit ENTER button. The PDF viewer does not matter (tested with Bluebeam, Adobe Reader, PDF Exchange Viewer. Step 1: Go to the Start menu and type the ‘command prompt’. Is anyone else running into these issues? I'm not finding anything online about this. When opening a PDF file from an email attachment (directly), Outlook freezes (not responding) and needs to be force-closed and re-opened. We need AIP as well, but are still trying to figure out a solution. Disabling the AIP add-in didn't work I had to fully uninstall it, but that user hasn't crashed (yet). So far after all the things I've tried with changing to 64-bit Office and removing ActivClient (which isn't a solution, but Outlook doesn't crash) among other things, the one thing that seems to have resolved the crashing issue is removing AIP. 20988) (attempted a rollback with cmd, but it failed) - We have O365ĪctivClient: 7.1 (with and without hotfix) and 7.2 Android should fix their EAS, it is annoying to use and the native email application just to get a semi functioning calendar synchronization. Freeze Caused by Integration With PBX Using TAPI Slow Response of Outlook Slow Opening of Emails and Slow Moving Between Emails in Microsoft Outlook Crash. Office version: Semi-Annual Enterprise Channel: Version 2002 (Build 12527.20880 and. ![]() The timing of this seems to line up with a GPO that was enabled to install AIP (Azure Information Protection) to systems, which has an Outlook add-in. We've had several users suddenly report that Outlook is crashing when they attempt to open an encrypted email.
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